Support

Something broken, confusing or just rude? Email support@pinkkoala.games and tell us the game, your phone model and what happened. We read everything.

Rough Day: quick answers

How do I restart my run?

Open the pause menu during a run and choose to give up. You will start again at dawn, same meadow, same mower.

How do I turn off sound?

Use the sound controls in the game's settings. Music and sound effects can be turned down or off.

How do I opt out of analytics?

The game has a settings toggle for anonymous analytics. Turn it off and the game stops sending gameplay events. See the Rough Day privacy policy for what is collected.

Will I lose my progress if I uninstall?

Yes. Progress, skins and settings are stored on your device only, so uninstalling the game removes them. There are no accounts to restore from.

Deleting your data

We do not have accounts or names, so there is very little to delete: your progress lives on your device, and anonymous analytics are tied to a random identifier. To ask for analytics data to be deleted, email us from any address and include the app version and, if you can find it, the app-instance ID. We will do what we can and tell you what we found.